Another passenger posted a video that the National Guard was coming to rescue the crew but not the passengers. An Amtrak train carrying 183 people has been stranded in OR for more than a day and a half in wintry conditions.
No one was hurt when the train hit a tree that had fallen onto the tracks Sunday about 6:18 p.m., Amtrak said.
They reiterated Amtrak's decision to keep passengers on the train, noting there was limited lodging in Oakridge.
Several hours later, shortly before 8 a.m., the company tweeted that Train 11 was still stopped south of Eugene and that crews were working to clear trees from the tracks.
One passenger, Rebekah Dodson, told KTVL News: "We've gotten yelled at for opening windows".
Union Pacific spokesman Tim McMahan told The Associated Press that crews attempting to clear the train tracks of downed trees were hampered by the fierce storm, which left approximately 30 centimetres of snow on the ground by Monday morning.
Thankfully, none of the passengers were injured, or appear to be sick, but things may soon go from bad to worse as crews may not be able to reach the train anytime soon.
Rebekah Dodson boarded the train Sunday afternoon in the small OR city of Albany and had expected to be in Klamath Falls by 9:50 p.m.More news: Samsung is planning a super-exclusive, limited Galaxy Fold launch in April
"The train is going back to Eugene due to weather and track obstructions", Amtrak spokeswoman Olivia Irvin said.
"Last night was freezing on the train", she said.
Amtrak's Coast Starlight set off for Seattle from Los Angeles early on Sunday, according to the AP. Eugene, the largest nearby city, 45 miles away, experienced a record-setting 9.5 inches of snow on February 25.
By Tuesday morning, at least 30cm had accumulated, the weather service said.
Naparstek said Amtrak regrets the delay and will refund passengers' ticket costs and provide "other compensation as appropriate".
Officials decided that the train was the safest place for passengers to stay because it had food, heat electricity and functioning toilets, Naparstek said.
But she said passengers, including a party of 20 Japanese students, had kept each other's spirits up. The severe weather conditions made it unsafe for anyone to leave the train, and a passenger told the station that the snack cart was empty and parents had run out of diapers for their children.
"A lot of the (older) kids have been really good, but they're having to run up and down and it's a lot", she said, according to KOIN.