Icelandic budget airline WOW Air ceased operations on Thursday, stranding passengers across two continents.
"The airline wasn't now operating services from London Stansted but was due to return to the airport next month so any passengers booked to travel are advised to check the airline's website for the latest advice".
Today's debacle left thousands of passengers stranded around the world, with Wow Air reportedly owing £150m to lenders.
After failing to close a deal with a group of investors, Iceland's Wow Air announced that it has ceased operations as of Thursday morning.
The failed carrier has urged stranded passengers to check for flights with other airlines.
Wow customer Alison Fath says she and her fiancé are looking into Icelandair's offer, because the pair no longer have a ticket on a return flight from Paris to Baltimore this Sunday. Consumers who paid by credit card and who have been charged by the airline should contact their credit card company and request a chargeback as well as request a claim form from TICO. Her flight was due to leave Toronto on Wednesday night at 7 p.m. but was cancelled at 11 p.m., after several frustrating hours of conflicting messages. "All WOW Air flights have been cancelled".
Even worse, you could be suddenly stranded at an airport, unsure how to get home.More news: Everything We Know About the Release of the Mueller Report
If you booked using a credit card, you may be able to acquire a refund through your credit card company, and if you booked a ticket as part of a tour package through a European travel agency, your flight is protected thanks to the Package Travel Directive - call your agency directly for help with rebooking.
So-called "rescue fares" are available through another airline, Icelandair, with reduced rates. However, up to 10000 passengers were caught out by the airline's sudden collapse. And Virgin Atlantic Airways released rescue fares, as well.
Based in Iceland's capital city of Reykjavik, Wow Air was founded in 2011, employing about 1000 people, according to the company's website. You don't need to stop in Iceland. Only 48% of annual and 47% of single-trip policies include this as standard, often describing it as "scheduled airline failure" cover.
If you went through a travel agent, you should contact him or her to inquire about a refund and to schedule a new flight.
"This really scared everyone, at that point we were finally given back our bags and no money as of now has been issued back to me", Aggarwal told CNN.
Travelers holding a reservation for summer or fall travel should start shopping around for a replacement flight as soon as possible.
"In case of a bankruptcy, claims should be filed to the administrator/liquidator".